Frequently Asked Questions
Everything you need to know about Phiten products and services.
What is the unique technology behind Phiten products?
Phiten products incorporate our proprietary Aqua-Metal technology, which disperses nanoscopic particles of metals like Titanium, Gold, and Silver in water to help support the body's natural state of relaxation.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for most unused and unworn items in their original packaging. Please note that certain personal care items may be final sale for hygiene reasons.
Can I wear Phiten necklaces and bracelets while swimming?
Most of our silicone and titanium products are water-resistant and can be worn during swimming or showering. However, we recommend rinsing them with fresh water afterward to maintain the material integrity.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How do I choose the correct size for a Phiten brace or apparel?
Each product page features a detailed size guide. We recommend measuring the circumference of the specific body part (e.g., knee or wrist) to ensure the most effective compression and fit.